Why Management Training is a Priority
The Great Resignation may have your organization scrambling to fill vacant positions and that is a priority. It is also a priority to make sure that your new hires get…
Managers are the Lynchpin for DEI Practices
According to a report from Wharton, “Improving Workplace Culture Through Evidence-based Diversity, Equity, and Inclusion Practices”, middle managers are the “lynchpin” because they are “responsible for the daily operation of…
A Best Practice is Not Always Best for All Companies
A “best practice” is defined as “a method or technique that has been generally accepted as superior to any alternatives because it produces results that are superior to those achieved…
How to Increase Banking’s Return on Experience
Banks are concerned with delivering positive experiences to their customers and employees. The Toronto firm Shikatani Lacroix Design (SLD) conducted an extensive study to discover what would increase banking ROX…
The Saga of a Bank’s HR Manager
Susan is a human resources manager for a small midwestern bank. She was tired, worried, distressed, frustrated, disgusted, and burnt out. Tired of promoting technical staff to management positions and…
Peer Learning is the Preferred Leadership Development Approach
A wonderful article by Tony Gambill at Forbes.com provides an excellent explanation of how peer learning groups work and what they accomplish. As he says: “Peer Coaching Groups provide an…