According to a report from Wharton, “Improving Workplace Culture Through Evidence-based Diversity, Equity, and Inclusion Practices”, middle managers are the “lynchpin” because they are “responsible for the daily operation of the enterprise and are tasked with carrying out policies that directly affect the lives of employees. That discretion over policy, along with their close interaction with employees, gives them great power in dictating workplace culture.”
If your managers are responsible for creating and maintaining a workplace culture that promotes diversity, equity, and inclusion, make sure they have the skills they need. Contact Deborah Laurel at email@example.com.
You can read more about the report at https://knowledge.wharton.upenn.edu/article/middle-managers-can-help-make-equitable-workplace/