Seven Steps to Coaching for Improved Performance
When an employee’s performance dips, it’s time for the manager to coach the employee to achieve improved performance. There are seven steps in the DO COACH model. The model is effective…
The Cost of Poor Management: A Cautionary Tale
I once consulted with a small business owner who complained about her employees’ performance. I suggested that she devote a half hour of her morning to conduct a daily coaching…
Two female office workers discussing notes
Employee Development Depends on Active Management Involvement
According to LinkedIn’s 2019 Workforce Learning Report, 94% of employees say that they would stay at a company longer if it was invested in helping them learn. But learning isn’t a…
The Importance of Collaboration at the Top
In their article, When Leaders Struggle with Collaboration, Ron Carucci and Luis Velasquez discuss their observation that “Most of an enterprise’s competitive value is created and delivered at organizational “seams,”…
Is Promotion a Good Idea?
Let’s face it. If you’re running a business, you can’t be everywhere, and you can’t do everything. Let’s say that you began your business in your home with three other…
Are Your Managers Talking to Each Other?
The Surprising Power of Peer Coaching is an article by Brenda Steinberg and Michael D. Watkins for the Harvard Business Review. They write about small coaching groups comprised of executives…
How Managers Can Stop Losing New Hires
The New Hire Experience Imagine that you’re a new hire. You come to your first day without knowing where to go or who to see- and you’re left alone for…
When a Fix-It Mindset Doesn’t Work
“Leadership challenges are fundamentally interpersonal in nature; thus, their solutions are as well.” Monique Valcour Samantha is a good technician who has been promoted into a management position. She is…
Team of businesspeople having a meeting with one businesswoman smiling into the camera
Peer Learning and the SCARF Model- Part One
“Many great leaders understand intuitively that they need to work hard to create a sense of safety in others. In this way, great leaders are often humble leaders, thereby reducing…