Resolving Conflict

female office leader

Building Consensus on Sticky Issues

Participants will learn four steps to create objective decision-making criteria.
middle aged asian

Catching Conflict Before It Begins

Participants will learn to identify and defuse six red flags of workplace conflict.
white female employee

Conflict Management Strategies – Part One

Participants will learn how and when to use five different conflict management strategies, with particular emphasis on collaboration.
old male businessman

Conflict Management Strategies – Part Two

Participants will learn a four-step approach to conflict management.
black businessman discussing

Converting Conflict into Collaboration

Participants will learn the four steps to constructive communication.