Addressing Employee Silence: Participants will learn to recognize and address four different types of employee silence to ensure open and honest communication.
Building Psychological Safety in the Workplace: Participants will learn how to use the steps to creating psychological safety in the workplace.
Creating a Positive Environment: Participants will learn the keys for creating and maintaining a positive work environment.
If I Was Wrong: Participants will discover why always needing to be right can be wrong and will learn how to keep themselves alert to checking their assumptions and understanding of people and situations.
Influencing Behavior: Participants will learn how to use six decision triggers to influence specific behavior.
The Manager’s Motivational Tool Kit: Participants will learn how and when to use seven different motivational strategies to meet real on-the-job challenges.