Talk to a learning expert: 1-608-255-2010 | Contact Us

Resolving Conflict

Resolving Conflict

Building Consensus on Sticky Issues: Participants will learn four steps to create objective decision-making criteria.

Catching Conflict Before It Begins: Participants will learn to identify and defuse six red flags of workplace conflict.

Conflict Management Strategies – Part One: Participants will learn how and when to use five different conflict management strategies, with particular emphasis on collaboration.

Conflict Management Strategies – Part Two: Participants will learn a four-step approach to conflict management.

Converting Conflict into Collaboration: Participants will learn the four steps to constructive communication.