Making Decisions and Solving Problems

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Decision-Making Techniques

Participants will learn how and when to use different decision-making techniques.
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Ensuring Effective Decisions

Participants will learn the two criteria for effective decisions and when to apply them.
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Getting to the Root of Problems

Participants will learn how to use three cause-analysis techniques to determine the root cause of problems.
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Starting with the Big Picture

Participants will learn the importance of analyzing the big picture and viewing decisions in context for making effective decisions.

Talking About the Big Picture

Participants will learn how to help their employees analyze the big picture and view decisions in context for making effective decisions.