Learning Modules

See full descriptions of modules.

Building Consensus on Sticky Issues

Target Audience: Managers who have been unable to satisfactorily lead to group to make a decision concerning a sensitive or controversial issue- and currently have a controversial issue that requires a group decision.

Coaching Employees for Success

Target Audience: Managers who have been frustrated because their efforts to coach an employee were ineffective.

Conducting a Performance Appraisal Interview

Target Audience: Managers who have difficulty with conducting performance appraisal interviews.

Converting Conflict into Collaboration

Target Audience: Managers who have difficulty satisfactorily resolving interpersonal conflicts.

Creating a Positive Work Environment

Target Audience: Managers who have inherited negative work environments with poor employee morale.

Developing Your Staff

Target Audience: Managers who have had difficulty helping employees develop knowledge and skills beyond their current job responsibilities.

Feeling Comfortable with Delegation

Target Audience: Managers who have difficulty delegating authority to their staff.

Getting to the Root of Problems

Target Audience: Managers who have had bad experiences coming up with solutions that were ineffective and possibly made the initial problems worse.

Grooming New Supervisors

Target Audience: Managers who have had new supervisors who did not seem able to perform their supervisory responsibilities.

Helping Employees Buy-In to Changes

Target Audience: Managers who have had difficulty implementing changes because they were unable to gain employee buy-in to those changes- and who  are faced with a current need to implement new change initiatives.

Hiring the Right Person

Target Audience: Managers who have been burnt by candidates who shine during the interview but prove unable to perform once in the job.

Influencing Behavior

Target Audience: Managers who have  had limited success when trying to influence another person’s behavior.

Making Meetings Work

Target Audience: Managers who have had difficulty leading productive meetings.

Moving Beyond Superficial Conversation

Target Audience: Managers who are frustrated with conversations that do not result in decisions or plans for action.

Now Hear This!

Target Audience: Managers who have experienced negative consequences because they didn’t listen well.

Setting Performance Expectations

Target Audience: Managers who have been frustrated because their employees  were consistently unable to meet their performance expectations.

Stop Rushing to Give Advice

Target Audience: Managers who cannot seem to stop giving unsolicited and unwelcome or unnecessary advice to employees and peers.

Teamwork Doesn’t Have to be Murder!

Target Audience: Managers who have teams whose members are not working together as a team.

Transforming Your Anger into a Positive Tool

Target Audience: Managers whose anger has kept them from being effective with certain people or in certain situations.

When to Adjust Your Management Style

Target Audience: Managers who have been frustrated when their management approach was ineffective.

Work/Life Balance for Better Performance

Target Audience: Managers who have had difficulty managing employees whose performance was adversely affected by personal issues.

Working with Difficult Employees

Target Audience: Managers who have had problems remaining objective when they had to manage a difficult employee.

Moving Beyond Superficial Conversation

Target Audience: Managers who are frustrated with conversations that do not result in decisions or plans for action.