Training Topics

Being a Manager

Developing Feedforward Skills: Participants will learn how to feedforward instead of giving feedback. Don’t Jump to Quick Conclusions!: Participants will learn to ask questions to

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Being Creative

Lightening Up for Creative Management: Participants will experience different techniques that move thinking into an open, more creative mode for more effective problem solving and

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Communicating

Beyond Small Talk- Part One: Participants will learn how to recognize and move between four different levels of communication. Beyond Small Talk- Part Two: Participants

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Delegating

Avoiding Upward Delegation: Participants will learn three key steps to stop upward delegation and get employees to take responsibility for more of their own decisions.

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Developing Staff

Coaching for Performance: Participants will learn a five-stage coaching model. Developing Your Staff: Participants will learn various staff development options on the job, in the

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Engaging People

Addressing Employee Silence: Participants will learn to recognize and address four different types of employee silence to ensure open and honest communication. Building Psychological Safety

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Leading

Applying the Five Levels of Leadership: Participants will learn John C. Maxwell’s five levels of leadership and how to move upwards through them. Recognizing Your

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