Asserting Yourself – Part One: Participants will examine assertiveness concepts and analyze and address the roadblocks to assertiveness.
Asserting Yourself – Part Two: Participants will learn the prerequisites for assertive behavior and recognize when assertive behavior is necessary.
Asserting Yourself – Part Three: Participants will learn how to follow the steps in assertive problem solving and use an assertive communication strategy.
Developing a Growth Mindset at Work: Participants will learn 25 ways to develop a growth mindset.
Gaining Perspective: Participants will learn how to view other people’s actions, ideas and words against a larger context so that they will be able to manage their working relationships more effectively.
Transforming Your Anger into a Positive Tool: Participants will how to use the five steps for transforming anger into a more constructive approach.