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Asserting Yourself – Part One: Participants will examine assertiveness concepts and analyze and address the roadblocks to assertiveness.

Asserting Yourself – Part Two: Participants will learn the prerequisites for assertive behavior and recognize when assertive behavior is necessary.

Asserting Yourself – Part Three: Participants will learn how to follow the steps in assertive problem solving and use an assertive communication strategy.

Developing a Growth Mindset at Work: Participants will learn 25 ways to develop a growth mindset.

Gaining Perspective: Participants will learn how to view other people’s actions, ideas and words against a larger context so that they will be able to manage their working relationships more effectively.

Transforming Your Anger into a Positive Tool: Participants will how to use the five steps for transforming anger into a more constructive approach.