Hiring the Right Person

Hiring the Right Person

Target Audience: Managers who have been burnt by candidates who shine during the interview but prove unable to perform once in the job. Challenge: “I can’t believe that it happened again! We went through our recruitment process and came up with candidates who all looked pretty good on paper. One in particular seemed perfect for the job. His resume and references were fine and he […]

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Helping Employees Buy-In to Changes

Helping Employees Buy-In to Changes

Target Audience: Managers who have had difficulty implementing changes because theywere unable to gain employee buy-in to those changes- and who  are faced with a current need to implement new change initiatives. Challenge: “We need to change our procedures to streamline our operations, butalthough I sent my employees to training in the new procedures, they persist in doing things the way they have always been […]

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Getting to the Root of Problems

Getting to the Root of Problems

Target Audience: Managers who have had bad experiences coming up with solutions that were ineffective and possibly made the initial problems worse. Challenge: “It’s a nightmare! We discussed the problem and made a decision regarding how to resolve it. But when we implemented the solution, it didn’t solve the initial problem and it ended up creating more problems! Now we’re back where we started and […]

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Feeling Comfortable with Delegation

Feeling Comfortable with Delegation

Target Audience: Managers who have difficulty delegating authority to their staff. Challenge: “The very idea of delegating responsibilities to my employees makes me deeply uncomfortable. If I assign a task, I immediately lose control over how well or how poorly the task is performed. Since I’m ultimately responsible for the result, I don’t want to leave my reputation and credibility at risk. It is much […]

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